Nero
Frequently Asked
Questions

It is important to us that your questions are answered quickly, so we have created a list of frequently asked questions that may be helpful to you. If you are unable to find an answer to your question, feel free to write us and we will respond as quickly as possible. Your feedback will assist us in continually updating this section to better serve you.

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Why is InCD missing after the Installation of Nero 8?
The standard installation of Nero 8 does not automatically install InCD.
Follow the step below to install InCD.
In Nero StartSmart click on the Nero StartSmart logo in the left corner at the bottom and select:

  • Toolbox

  • Nero ControlCenter

  • Setup

  • Modify


Go through the "Nero Installation Wizard", the application InCD can now be installed by a right-click on the InCD option.
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Why do I not have access to my CD/DVD recorder(s) in Nero?
Windows 2000, Windows XP and Windows Vista do not grant access to low level drivers for users without administrative rights it's not possible for them to burn CDs or DVDs with Nero. The application Nero BurnRights allows users without administrative rights to burn CDs and DVDs with Nero. The administrator is able to setup user accounts with exclusive burn rights for Nero. This option can be found in:

  • Nero StartSmart

  • Nero Toolkit

  • Nero BurnRights


Users of Nero 5 or Nero 6 have to download Nero BurnRights separately before they will be able to use it. Please click here to get to the download page.
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What is the Ask Toolbar?
The Ask Toolbar is a tremendously powerful and totally customizable toolbar that installs directly onto your Web browser. Its design allows you to:

  • Search the Web with Ask.com directly from your browser

  • Block annoying pop-ups automatically

  • Save pages and searches, and access them from anywhere

  • Get Direct Answers to many popular searches like dictionary lookups and stock quotes



The Ask Toolbar is free to download and free to use.
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Where is the Ask Toolbar offered?
We are currently making this offer as an optional download with the Nero packages, at the user's choice and discretion.
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Why is the Ask Toolbar being distributed from the Nero website?
Nero is offering the Ask Toolbar for download from its website as an added bonus to Nero customers. What better way to enhance the digital lifestyle than with a handy toolbar featuring great links and editing tools?
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